Product Care and Cleaning

Important notes regarding all Elbin Art products.

1.  NO Elbin Art product is dishwasher safe.  Never put an Elbin Art product in the dishwasher.  Refer to each products individual Product Care and Cleaning guidelines.  If you have a question, please send an email to Elbin@ElbinArt.com with any question you may have along with the type of piece you are asking about.

2.  Elbin Art products are made for  indoor environments ONLY.  Do not store or place an Elbin Art product outdoors or in a humid location as they are all wood products and they can be become damaged.  

3. If the finish of an Elbin Art product has been damaged or appears to have been damaged whether from shipping, usage or using a cleaning product contact Elbin Art as soon as damage has been noted at Elbin@ElbinArt.com.

4.  If the wood has been discolored or appears to be discolored, contact Elbin@ElbinArt.com as soon as discoloration has been noted.  

5.  Never try to repair Elbin Art products on your own.  Please contact Elbin@ElbinArt.com for details on getting product repaired.

To make sure your product lasts a long time, it is important to take proper care of it.  There are no Elbin Art products that are Dishwasher safe.  It is important NOT to use any alcohol based products to clean your product.  Do not use an "oil soap" product.  They may contain alcohol and ruin the finish.  Do not use any product with ammonia as it can destroy the finish.  It is important that if any fluids, including served beverages (if bottle/glass Caddy), spill on the server, they be cleaned off of the product as soon as possible to prevent any damage to the product.    Normal care is to dust regularly with a soft dry cloth and wipe dry. When needed wipe with a moist cloth, not wet, which will remove fingerprints and light soil.  For a deeper clean, wipe with a damp cloth, either using a natural soap and water or a natural based cleaning solution. Please keep in mind that cleaning solutions that contain either an alcohol or ammonia base can damage the finish over a extended period of time.  

If your product's finish has become damaged, please don't try to repair it yourself, Elbin Art can most times repair the finish and can be repaired, depending on the damage, for a small fee.   Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing.

To clean Elbin Art Products made from Olive Wood, Quarter Sawn American White Oak or Quarter Sawn European Spessart Oak, do not use any alcohol based products as it may damage the finish.  Recommendation by the manufacturer of the Tried & True finish that Elbin Art uses is to use a natural soap to clean the product.  Make sure to follow all guidelines, safety precautions and directions of the manufacturer of the natural soap when using it.  Any harsh cleaning chemicals, mineral oil, and dish soap should be avoided.

If your product's finish has become damaged, please don't try to repair it yourself, Elbin Art can most times repair the finish, depending on the damage, for a small fee.  Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing.