Visual Inspection of product
1. Regular maintenance and inspection of an Elbin Art product is important to make sure the product lasts. Always inspect the wood product not just when you receive it but also on a regular basis. Visual inspection along with proper care and maintenance of the wood product will help ensure longer life of the wood product.
Don't just inspect the top of it - check all sides of it. Elbin Art recommends even for wallmount items, like bottle openers as well as key/coat racks, that they be removed from the wall a minimum of twice a year to inspect the back. Contact Elbin@Elbinart.com if you notice any signs of damage including but not limited to cracks, splits, wood discolorations, holes, etc. Keep in mind that it is a wood product and many things can affect the condition and life of the product wood including but not limited to where the piece is placed, humidity conditions, type of finish, proper maintenance, etc.
3. If the finish of an Elbin Art product has been damaged or appears to have been damaged, contact Elbin@ElbinArt.com as soon as damage has been noted.
4. It is not recommended that you try to repair the product on your own. Please contact Elbin@ElbinArt.com to see if the product can be repaired and/or details on how to get the product repaired if it can be.
Important notes regarding all Elbin Art products.
1. NO Elbin Art product is dishwasher safe. Never put an Elbin Art product in the dishwasher. Refer to each products individual Product Care and Cleaning guidelines. If you have a question, please send an email to Elbin@ElbinArt.com with any question you may have along with the type of piece you are asking about.
2. Elbin Art products are made for indoor controlled environments ONLY unless specifically ordered by the customer with The Real Milk Company's Outdoor Defense Oil Finish. For all other products, do not store or place an Elbin Art product outdoors or in a humid location as they are all wood products and they can and more than likely will be become damaged.
To make sure your product lasts a long time, it is important to take proper care of it. There are no Elbin Art products that are Dishwasher safe. It is important NOT to use any alcohol based products to clean your product. Do not use an "oil soap" product. They may contain alcohol and ruin the finish. Do not use any product with ammonia as it can destroy the finish. It is important that if any fluids, including served beverages (if bottle/glass Caddy), spill on the server, they be cleaned off of the product as soon as possible to prevent any damage to the product. Normal care is to dust regularly with a soft dry cloth and wipe dry. When needed wipe with a moist cloth, not wet, which will remove fingerprints and light soil. For a deeper clean, wipe with a damp cloth, either using a natural soap and water or a natural based cleaning solution. Please keep in mind that cleaning solutions that contain either an alcohol or ammonia base can damage the finish over a extended period of time.
If your product's finish has become damaged, please don't try to repair it yourself, Elbin Art can most times repair the finish and can be repaired, depending on the damage, for a small fee. Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing.
For wood products made from lumber (not barrel staves) purchased prior to April 2022:
To clean Elbin Art Products made from Olive Wood, Quarter Sawn American White Oak or Quarter Sawn European Spessart Oak, do not use any alcohol based products as it may damage the finish. Recommendation by the manufacturer of the Tried & True finish that Elbin Art uses is to use a natural soap to clean the product. Make sure to follow all guidelines, safety precautions and directions of the manufacturer of the natural soap when using it. Any harsh cleaning chemicals, mineral oil, and dish soap should be avoided.
If your product's finish has become damaged, please don't try to repair it yourself, Elbin Art can most times repair the finish, depending on the damage, for a small fee. Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing
For wood products made from lumber (not barrel staves) purchased after April 2022:
To clean Elbin Art Products made from woods, not made from barrel staves, after April and with Finish Codes of HD00BOBC (HDxxBOBC), do not use any alcohol-based products as it may damage the finish. It is recommended that if cleaning is required, use Howard Cutting Board Cleaner. Follow all Howard's guidelines, precautions and directions when applying.
For products with Finish Codes of HD00BOBC (HDxxBOBC) - it is HIGHLY recommended that once a month, Howard's Butcher Block Conditioner be applied to product and follow Howard's Conditioner instructions when applying. Follow all Howard's guidelines, precautions and directions when applying.
To clean Elbin Art Products made from woods, not made from barrel staves, after April and with Finish Codes of HD00BOFW or HD0000FW, do not use any alcohol-based products as it may damage the finish. It is recommended that if cleaning is required, use a soft cloth to clean and then apply Howard's Feed-N-Wax which is a Wood Polish and Conditioner. Follow all Howard's guidelines, precautions and directions when applying. DO NOT use Howard Feed-N-Wax on food prep surfaces. The only current Elbin Art products that would have Howard's Feed-N-Wax would be key racks and coat racks.
If your product's finish has become damaged, please don't try to repair it yourself, Elbin Art can most times repair the finish, depending on the damage, for a small fee. Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing
Copyright © 2020 ELBIN ART LLC - All Rights Reserved.
Please note that Elbin Art does not make any glasses or any of the hardware on the products (openers, clocks, candles, metal handles, screws, bolts, metal hooks, etc.). Elbin Art makes many wood products that hold/display coins, poker chips, etc. and while Elbin Art also sells some coins (not made by Elbin Art) those coins are sold/shipped separately.
While Elbin Art does offer custom laser engraving on certain Elbin Art wood products, Elbin Art will not do any laser engraving of company logos unless the customer has provided written permission from the particular company. Elbin Art does not do any laser engraving of any College logos, Pro sports team logos or military logos as they are copyright protected and Elbin Art currently does not have a license from those organizations to use their logos for engraving. Elbin Art does not do engraving on glasses, etc.
Some standard Elbin Art wood products may have engraving/inlay where the graphics used for the engraving or inlay may not have been developed by Elbin Art. In those particular cases, Elbin Art paid for the use of those graphic designs from graphic designer and based on the graphic design seller's guidelines (which may vary on a case by case basis). While Elbin Art may have purchased the clip art for use on a Commercial product, Elbin Art does not own the copyright for the clipart - the graphic designer owns the copyright. DO NOT copy any of the graphics for personal or commercial use as you must pay for the use of the artwork from the graphic art seller. Some graphic art seller guidelines may or may not require recognition of their work however Elbin Art will always list who the graphics was purchased from for the piece regardless if recognition is required or not for a few reasons - Elbin Art is not taking credit for graphics that was not made by me, give credit to the graphics designer that did the work and reinforce that Elbin Art takes copyright/trademark laws seriously.
Please note that Elbin Art DOES NOT produce or sell any type of alcohol. Any bottles shown with products are for display purposes ONLY. Elbin Art only sells and ships his wood products within the US. Must be over 21 to order products made with reclaimed wine/whiskey barrel staves and/or products that carry wine/whiskey bottles/glasses.
PLEASE DRINK RESPONSIBLY. DO NOT DRINK AND DRIVE. Keep all alcohol out of reach of those under 21.
Check out the new Coat Racks in the Elbin Art's Aqua Product Series