Product Care and Cleaning

Important notes regarding all Elbin Art products.

1.  NO Elbin Art product is dishwasher safe.  Never put an Elbin Art product in the dishwasher.  Refer to each products individual Product Care and Cleaning guidelines.  If you have a question, please send an email to Elbin@ElbinArt.com with any question you may have along with the type of piece you are asking about.

2.  Elbin Art products are made for  indoor environments ONLY.  Do not store or place an Elbin Art products outdoor or in a humid location as they are all wood products and they can be become damaged.  

3. If the finish of an Elbin Art product has been damaged or appears to have been damaged whether from shipping, usage or using a cleaning product contact Elbin Art as soon as damage has been noted at Elbin@ElbinArt.com.

4.  If the wood has been discolored or appears to be discolored, contact Elbin@ElbinArt.com as soon as discoloration has been noted.  

5.  Never try to repair Elbin Art products on your own.  Please contact Elbin@ElbinArt.com for details on getting product repaired.

To make sure you product lasts a long time, it is important to take proper care of it.  There are no Elbin Art products that are Dishwasher safe.  It is important NOT to use any alcohol based products to clean your product.  Do not use an "oil soap" product.  They may contain alcohol and ruin the finish.  Do not use any product with ammonia as it can destroy the finish.  Normal care for your Coat/Key Rack should just require routine dusting however if it needs to be cleaned, use a mild biodegradable liquid dishwashing soap diluted in warm water.  Make sure you ring the rag out really well prior to wiping the shellac surface. Make sure you do not leave water on it as it can damage the surface if water is left on the finish for a period of time.

If you product's finish has become damaged, please don't try to repair it yourself,  Elbin Art can most times repair the finish and can be repaired, depending on the damage, for a small fee.   Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing.

The Glass Server's top finish coat is a Polyurethane coating.  It is important that if any fluids, including served beverages, spill on the server, they be cleaned off of the product as soon as possible to prevent any damage to the product .  

Normal care is to dust regularly with a soft dry cloth and wipe dry. When needed wipe with a moist cloth, not wet, which will remove fingerprints and light soil.  For a deeper clean, wipe with a damp cloth, either using soap and water or a natural based cleaning solution. Please keep in mind that cleaning solutions that contain either an alcohol or ammonia base can damage the finish over a extended period of time,  

If you product's finish has become damaged, please don't try to repair it yourself,  Elbin Art can most times repair the finish and can be repaired, depending on the damage, for a small fee.  Contact Elbin Art at any time at Elbin@ElbinArt.com for finish repair pricing.